Electronics and Expertise Can Make Your Home More Secure
ADT’s monitoring network watches over your home 24 hours a day, 7 days a week and 365 days a year. It doesn’t matter if you’re at work, asleep in bed or walking your dog — ADT is on the job.
With continuous monitoring, your home alarm system does more than simply alerting everyone within earshot. It keeps you connected to a support system that’s ready to respond at a moment’s notice.
You can’t anticipate an emergency, but with ADT you don’t have to. For comprehensive protection from a security company trusted by millions of customers, turn to ADT.
A monitoring network that covers a continent
ADT’s network of Customer Monitoring Centers stretches across North America, serving more than 6 million customers in the United States and Canada.
The concept originated from an alarm monitoring station developed in the 1970s. Today the network has eight strategically located monitoring centers.
To get a further understanding of its capabilities, consider that the network handles:
- More than 19 million customer calls a year
- More than 93,000 alarm signals a day
- More than 8,000 customer contacts an hour
- One customer transaction every 3.3 seconds
ADT staffs its Customer Monitoring Centers with dispatchers trained to provide fast, efficient emergency response. If your home security system registers an alarm signal, a dispatcher will contact you immediately and, if necessary, call for the authorities.
What happens during an emergency response
When your home alarm system is triggered, it immediately sends a signal to the monitoring network. A dispatcher will call you to verify the emergency. What happens next depends on the situation:
- If you answer the call and confirm that an emergency is taking place, the dispatcher calls the authorities.
- If you answer and give the dispatcher your “false alarm” code, the alarm is disregarded.
- If you don’t answer, the dispatcher will notify the authorities.
ADT lowers the risk of false alarms by offering pet-friendly motion detectors that you can program to ignore the movements of your dog or cat.
Security for every part of your home
ADT features alarm system equipment that enhances your home’s security inside and out.
Motion detectors help guard against break-ins, while smoke/heat sensors and carbon monoxide detectors offer protection against environmental threats.
Doors and windows
Use ADT protection points to alert you when these entryways are opened.
Flooding and freezing sensors detect weather-related hazards.
Your ADT yard sign and window decals provide a silent deterrent against intruders.
Maintaining strength through connection
One of the defining characteristics of ADT monitoring is that the stations are interconnected to form a unified network with built-in backups. If one Customer Monitoring Center is experiencing technical problems or an unusual volume of calls, the other stations can step in to help carry the load.
The ADT monitoring network offers reliability by design.
Automatic and manual response
When you activate your home security system, ADT’s monitoring network is automatically notified of any alarm. If an emergency takes place while your system is disarmed, you can use the digital keypad to contact ADT and request help.
Ask your installer to program the keypad for one-touch access. It’s just one more way that ADT combines security and convenience.
How does the competition stack up?
Some of ADT’s competitors offer alarm monitoring, but their versions fall well short of the service that ADT provides.
In most cases, other home security providers have only one or two monitoring centers compared to ADT’s eight. These providers may even delegate the oversight of their centers to separate companies.
When it comes to alarm monitoring service, nobody has the experience, the technology or the sheer resources to compare with ADT.
Call now to get America’s #1 home security service
Electronic monitoring is what separates comprehensive security solutions from ordinary alarm systems. Go beyond the ordinary — call today to learn more about ADT.
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